Refund & Cancellation Policy

Introduction

At Velzatech Solutions, we are committed to providing high-quality online training and educational services. We encourage all learners to carefully review course details before enrolling. This Refund & Cancellation Policy outlines the terms and conditions governing course cancellations and refund requests.

Course Enrollment

Upon successful payment, learners receive access to course materials, learning resources, and related services as specified for the enrolled program.

Refund Eligibility

Refund requests may be considered under the following circumstances:

  • Duplicate payments made for the same course.
  • Technical issues preventing course access that cannot be resolved by our support team.
  • Course cancellation initiated by Velzatech Solutions.

Refund requests must be submitted within 7 days of the original purchase date.

Non-Refundable Situations

Refunds will generally not be provided in the following cases:

  • Change of mind after course enrollment.
  • Failure to complete the course.
  • Lack of time to attend or complete the training.
  • Dissatisfaction due to personal learning preferences.
  • Requests submitted after the refund eligibility period.
  • Downloaded course materials or substantial course consumption.

Cancellation Policy

Learners may request course cancellation before accessing course content. Once course access has been granted and learning materials have been utilized, cancellation requests may not be eligible for a refund.

Refund Processing

Approved refunds will be processed using the original payment method. Refund processing may take 7–14 business days, depending on the payment provider and banking institution.

Course Modifications

Velzatech Solutions reserves the right to update, modify, reschedule, or discontinue courses when necessary to maintain service quality and educational standards.

Contact Us

For refund or cancellation inquiries, please contact our support team with your enrollment details and payment reference information.

Email: info@velzatechsolutions.in

We strive to address all refund-related requests promptly and fairly.